What Information We Gather and Why
When you open an account with us, we collect the details you provide during registration — your name, email address, mobile number and the payment method you choose to fund your wallet, whether that is bKash, Nagad or Rocket. Each time you make a deposit or
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request a withdrawal, we record the transaction reference, the mobile wallet number used and the amount processed so we can verify your account and resolve any payment queries quickly. We also collect device and session data — your IP address, browser type and the pages you
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visit — to keep your account secure and to understand how our platform performs on mobile. If you contact our support team, we keep a record of that conversation to handle follow-up queries efficiently. We do not sell your personal data to third parties. Sharing with
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service partners only happens where it is necessary to process your payment, verify your identity or meet a lawful obligation in the regions where we operate. All data handling is subject to the applicable law in your jurisdiction, and eligibility to use the platform depends on
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local regulations. You can ask us to correct, export or delete your data at any time through the contact path described further down this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.